For some products, the manufacturing process does not end once those products are packaged and shipped out. In the case of automobile manufacturers, many of the final vehicle's components come from various suppliers and are assembled to build the cars we enjoy driving. Because the quality of these components work together to comprise the overall quality of each vehicle, and thereby the quality of the car's brand, it is imperative that each of the vehicle's components from those various suppliers must be carefully examined for non-conformance. What happens when a supplier's shipment of non-conforming parts is already on its way to the other side of world? What measures can be taken to maintain the brand's integrity and keep consumers safe, while adhering to a tight schedule?
3 Corrective Measures for a Shipment of Non Conforming Parts
Reliable Data: If the supplier does not already know, they will quickly need to know the extent of the non-conformance of the parts in the shipment in order to determine how many conforming parts need to be produced or shipped to replace the defective parts in the shipment. Is it the entire shipment or is the defect limited to a certain quantity of parts? It is important to know how much of the shipment is defective, how these parts are defective, as well as the measurements of the defective parts if the defect is related to dimensional measurement. Sometimes these measurements can be quickly collected at the shipment's destination, or in the case of non-conforming parts with tight tolerances which demand accurate measurements, the defective parts may have to be sent to an environmentally controlled dimensional metrology lab. Obtaining the measurement data, whether at the shipment's destination or in a controlled lab, will save the supplier the time and cost it would take to send the entire shipment back to its point of origin to be sorted and inspected. This data can be used to produce the correct parts and ship them out while the non-conforming parts are on their way back to the supplier or are dispositioned.
Rework or Repair: Once the defective parts have been sorted from the parts that meet conformance, and the supplier has reliable measurement data which they can use to know how much the defective parts deviate from the conforming ones, sometimes the supplier can use this data to rework or repair the bad parts currently at the shipment's destination. In certain scenarios that do not require a part to be held to an extremely tight tolerance, rework or repair can be as simple as smoothing out a dent or deburring a rough edge.
Parts Sorting & Inspection Services as a Value-Added Solution
Q-PLUS Labs is a fully equipped dimensional metrology lab that has over 30 years experience in dimensional and on-site inspection. Our personnel are veterans at helping our customers maintain their product's integrity and are fully capable of providing an on-site parts sorting and inspection team able to respond and arrive at your location typically within 24 hours. As a registered ISO 9001 and ISO 17025 accredited laboratory deeply knowledgeable in serving industries including Solar, Energy, Automotive, Aerospace, Medical, and Defense, Q-PLUS Labs can help you keep your tight schedule while maintaining and delivering the quality associated with your brand.
Contact us for information on how we can add value to your manufacturing and production process.